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All Rights Reserved.

© 2019 by SOUPERSTAR.

PRIVACY POLICY

 

Accountability

SOUPERSTAR SINGAPORE PTE LTD ("SOUPERSTAR")  is committed to protecting the privacy of users of the SOUPERSTAR website and/or mobile application (the “Application”) and is responsible for all personal data collected. We understand that you entrust us with certain private information to help us provide various products and services. In exchange for your trust, you deserve our commitment to treat your information with respect and in accordance with this Privacy Policy. All personal data collected will be used and processed fairly and lawfully while in our possession or custody. The Privacy Policy below describes the standards we adhere to in handling information about you and any personal information you submit through the SOUPERSTAR Application.

THE INFORMATION COLLECTED FROM SOUPERSTAR WEBSITE AND APPLICATION HELPS US BETTER UNDERSTAND OUR MARKET AND CONSUMER INTEREST. THIS ALLOWS US TO PROVIDE OUR CUSTOMERS AND BUSINESS ASSOCIATES WITH INFORMATION SPECIFIC TO THEIR NEEDS AND INTEREST. PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE SUBMITTING ANY INFORMATION TO SOUPERSTAR. BY YOUR CONTINIOUS USE OF SOUPERSTAR APPLICATION AFTER DOWNLOAD, YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND UNDERSTAND THIS POLICY AND THAT YOU AGREE TO BE BOUND BY ITS TERMS. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF THIS PRIVACY POLICY, SIMPLY EXIT THIS PAGE AND/OR THE APPLICATION WITHOUT ACCESSING OR USING ANY OF OUR SERVICES.

Important Categories of Information Listed in This Privacy Policy:

  • Collection and Usage of Information

  • Limiting Use, Disclosure and Retention of Information

  • Control Your Password

  • Security

  • Protection of Minors

  • Links

  • Privacy Policy Changes

  • Acceptance

 

Collection and Usage of Information

There are several areas within the Application where you may be asked to enter both personal and non-personal information including, by way of example and without limitation, your name, address, phone number, birthday, Facebook username, and information regarding your cell phone and/or other mobile device. In addition, when you use the Application SOUPERSTAR automatically receives and records information on our server logs from your mobile platform, including your IP address and location. SOUPERSTAR also collects and uses additional information from users such as transaction location and purchase activity. SOUPERSTAR may also collect information posted by users on social media sites for users that have opted to connect to or otherwise link SOUPERSTAR to Facebook, and other social media accounts. We treat this data as non-personal information for purposes of providing the Services, except where we are required to treat it as personal information under applicable law. We DO NOT sell or share any personal information about you to or with any person or organization except (i) as authorized by you, (ii) as set forth in the relevant portion of the Application or within any agreement between us, (iii) in connection with providing various products or Services to you (either directly or through one or more third parties), (iv) as may be required by law or court order, or (vi) as otherwise set forth herein. In particular, and not in limitation of the foregoing, information you enter at the Application will be shared with the merchants or third party service providers with which SOUPERSTAR has entered into a business relationship in order to provide the Services.

Information we receive from you. To use access and use the SOUPERSTAR Application, you'll need to provide certain personal information which may include, without limitation, your name, address, birthday, phone number, Facebook and/or Twitter user names, e-mail address, information regarding your cell phone or mobile device and other information. SOUPERSTAR uses your personal information to complete transactions of collecting loyalty points, redeeming and transferring of rewards. In addition, it enables the Application to respond to your queries and requests, fulfil customer services, improve our marketing and promotional efforts, analyse Application usage, improve our content and product offerings and notify you (by way of email or otherwise) of events, promotions, updates or special offers that may interest you. Without your personal information, users would not be able to access the Application fully and the main transaction activities on the Application.

 

Other Information we get from your use of the Application. We may collect information about the Services that you use and how you use them. This information includes:

 

Device information: We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).

 

Location information: When you use the Application, we may collect and process information about your actual location. We may also use various technologies to determine location, some of which may be made available through third party licensors.
 

Information from surveys. You may have the option of completing an online survey within the Application from time to time. Participation in surveys is completely voluntary and it is your choice whether or not you wish to disclose your personal information to us in connection with any such survey.


Information from the "Contact Us" or section of the Website or Application. You may contact SOUPERSTAR through the "Contact Us" form feature. Participation in this area is completely voluntary and it is your choice whether or not you wish to disclose your personal information to us.


Information collected other sections of the Website or Application. SOUPERSTAR may, from time to time, make various resources available to you at the Website or within the Application. At times, we may collect personal information in connection with providing such services.

 

Limiting Use, Disclosure and Retention of Information

As a matter of policy, SOUPERSTAR will not disclose, share, transfer, sell or rent personally identifiable information to any third party. We use the information you provide to provide the applicable Services to you, either directly or when necessary, through third party service providers. SOUPERSTAR may also share certain aggregated data with other third parties for general marketing and demographic purposes; however, this data does not include any of your personal identifying information. Some of our Services may be offered in conjunction with partner companies, affiliates or other companies or websites with which we work. In order for us to provide these Services to you, it may be necessary for us to share your personal information with one of such entities. These parties are not allowed to use personally identifiable information except for the purpose of providing these Services. We will not display or make publicly available, whether through online directories, customer lists or otherwise, the personally identifiable information collected. Should SOUPERSTAR or any of the Group Companies merge with or be acquired by another business entity, some or all of your information will be shared in order to continue providing you with the Services available within the Application.

SOUPERSTAR reserves the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights and property or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.
 

In addition, SOUPERSTAR may disclose account or other personal information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with SOUPERSTAR’s rights or property, other Website or Application users or anyone else that could be harmed by such activities.

 

Your Use of Other's Information

You agree to respect to other users' personal information that you obtain through the Application or through any SOUPERSTAR -related communication or transaction.

In addition, under no circumstances will you disclose personal information about another user to any third party without our consent and the consent of such other user after adequate disclosure. Please note that law enforcement personnel and other rights holders are given different rights with respect to information they access.

We and our users do not tolerate spam.

 

Control Your Password

You are responsible for all actions taken with your username and/or password. Therefore, you should always keep your SOUPERSTAR Application password confidential and not disclose it to any third parties. If you choose to share your username and/or password or your information with third parties to provide you with additional services, you agree that you are responsible for all actions taken with your username and/or password and therefore you should review that third party's privacy policy. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password and notify SOUPERSTAR.

 

Security

Appropriate security safeguards are in place to protect personal data against unauthorised access, misuse, disclosure, copying, use, alteration, accidental loss or theft, destruction or damage. Only authorised personals have access to our systems, and all employees in our organisation are aware of the importance of maintaining confidentiality of the personal data collected from users.

Although SOUPERSTAR has taken these reasonable and appropriate measures to ensure that your personal information is delivered and disclosed only in accordance with your instructions and as described in this Privacy Policy, SOUPERSTAR cannot and does not guarantee that the personal information you provide will not be intercepted by others and decrypted.

 

Protection of Minors

Users under the age of 14 years are not eligible to use our services or purchase any products online.

SOUPERSTAR does not solicit any personal information from children, and we request that children do not submit any personal information to us online. If you are under the age of 14 years, you may only use the Application only if you have obtained consent from your parents/legal guardian or if you are under the supervision of your parent or legal guardian.

 

Links

The SOUPERSTAR Application may contain links to other websites or applications that are owned and operated by third parties that are not affiliated with us. Please be aware that we are not responsible for the privacy practices of such other sites and are unable to control how the owners of the websites or applications you link to handle any information they collect, use, disclose, or secure the information that you provide them. If you choose to access a third party application or website linked to our Application, you do so at your own risk and subject to any terms of service or privacy policy (if any) associated with such third party sites. This Privacy Policy applies solely to information collected by this Application and does not govern activities on linked websites or applications. We encourage you to review the privacy policy of any other website or application you visit, download or access to understand its owner's practices on how it collects, uses and discloses your information.

 

Privacy Policy Changes

SOUPERSTAR reserves the right to amend or change this Privacy Policy from time to time at our sole discretion. We will post the revised Privacy Policy here so that users of the Application will always be updated on our practices of gathering and utilising information. Any amend or change to this Privacy Policy will be deemed to be effective immediately from the date of such posting.

 

Acceptance
Therefore, by your continuous use of our Application and voluntarily providing information to us, you consent to our collection and use of the information as set forth in this Privacy Policy as well as agree to receive notifications and communications from us. If you do not agree to the terms of this Privacy Policy, please do not provide us with any information and do not use the Application. If you no longer wish to receive such communications, you may disallow notifications through the settings on your phone or delete the Application from your mobile device.

Should you have any questions about our Privacy Policy, please contact us at:

SOUPERSTAR SINGAPORE PTE LTD

SINGAPORE PRIVATE LIMITED COMPANY 201614296W

Email: info@souperstar.com.sg